Get instant support in the Swapfiets app
Use the Swapfiets app to manage your ride instantly without waiting in line. In the app, you can:
- Book your service and repair appointments fast.
- Upgrade to a different bike type.
- Arrange your relocation.
- Claim and share your personal referral discounts.
- Find your nearest Swapfiets store.
- Check your invoices easily.
- Cancel your subscription.
You can find and download our official app directly via the Google Play Store or the iOS App Store.
Contact our customer support team
Can't find what you're looking for? We're here to help!
Select your country to find the right contact details for your area:
Send us an email
If you prefer to email us, just fill out our online webform and we will get back to you as soon as possible.
Bank Holiday Opening hours:
- Ascension day 14/05 - Whatsapp only
- Whit Sunday 24/05 - Closed (Netherlands Whatsapp only)
- Whit Monday 25/05 - Closed
- Christmas 25/12 and 26/12 - Closed