This article provides all the essential information you need about your bike, including video tutorials. You’ll find details on your lights, brakes and lock.
You probably received a lot of information when you picked up your bike. We understand that it can be hard to remember everything, so we’ve created some tutorial videos that you can access anytime for more information about your bike.Looking for the specifications of your Original bike? Please have a look here.
A Swapfiets Guide on Lights
The lights will automatically turn on when the wheels are in motion. In the video below, you will see how this works for your Original bike.
Lights not working? Please book an appointment via the app here so we can fix your lights.
Riding your Original bike in the Netherlands? Please have a look at the video below to see how your lights work and how you can check if the magnets are placed correctly.
A Swapfiets Guide on Locks
Your bike is equipped with strong anti-theft double locks. The video below shows you how to lock and unlock your bike.
Please remember to wrap the chain lock around a secured object.
A Swapfiets Guide on Brakes
Safety first: hand and coaster brakes. The video below demonstrates how to use the hand and coaster brakes.
Caution: Pulling the hand brake too quickly may lift your rear wheel.
Note: In the Netherlands our Original bike only has the coaster brakes.
By watching these videos, you should know all the important basics about your bike! If something is unclear or you have an issue with your bike, please feel free to reach out to our customer support team or book an appointment in the app to get your bike fixed.