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Swapfiets
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Subscription & Billing
Getting Started with Swapfiets
Signing up for Swapfiets
Receiving my bike
Our bikes & additions
Taking care of your bike
Appointments & Repairs
Issues with my Swapfiets
I have an appointment planned
Other questions
Subscription & Billing
My account
Change my subscription
Cancel my subscription
Surcharges and Payments
Swapfiets locations & Customer Service
The Netherlands
Belgium
Germany
Denmark
France
United Kingdom
Austria
Spain
Discounts & Promotions
Friends with benefits
Belgium
The Netherlands
Swapfiets for Business
Tax and fiscal information
Company sign-up
Employee on/off-boarding
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Help Center
Subscription & Billing
Getting Started with Swapfiets
Signing up for Swapfiets
Receiving my bike
Our bikes & additions
Taking care of your bike
Appointments & Repairs
Issues with my Swapfiets
I have an appointment planned
Other questions
Subscription & Billing
My account
Change my subscription
Cancel my subscription
Surcharges and Payments
Swapfiets locations & Customer Service
The Netherlands
Belgium
Germany
Denmark
France
United Kingdom
Austria
Spain
Discounts & Promotions
Friends with benefits
Belgium
The Netherlands
Swapfiets for Business
Tax and fiscal information
Company sign-up
Employee on/off-boarding
Subscription & Billing
Get details on updating your personal information, managing or canceling your subscription, and handling payments or service fees.
My account
How do I update my account details?
Change my subscription
Where can I find my invoices?
Can I change to a different bike type?
Can I to pause my subscription?
Can I transfer my membership to someone else?
How can I withdraw my registration?
See more
Cancel my subscription
How do I cancel my subscription?
How do I return my bike?
Can I cancel my contract before the end date?
Cancellation form
Surcharges and Payments
How does the first payment work?
How does the last payment work?
What extra costs might I have to pay?
When do you deduct the payment?
Can someone else pay for my Swapfiets?
I received a payment reminder
I have not received my refund
See more