---
title: An employee already has a Swapfiets. Can we switch them to our account?
description: Yes, and they keep the same bike. We move their subscription onto your account on the 1st of the next month, with no gap in cover.
---
[Skip to content](https://help.swapfiets.com/switch-personal-to-business-subscription#main-content)
English
Show submenu for translations
[](https://swapfiets.com/)
- [Helpcenter](https://help.swapfiets.com/)
- [Download the app](https://help.swapfiets.com/download-the-app)
Open main navigation
Close main navigation
- [Helpcenter](https://help.swapfiets.com/)
- [Download the app](https://help.swapfiets.com/download-the-app)
- English
Show submenu for translations
How can we help you ride worry-free?
- There are no suggestions because the search field is empty.
1. [Help Center](https://help.swapfiets.com/?hsLang=en)
2. [Swapfiets for Business](https://help.swapfiets.com/swapfiets-for-business?hsLang=en)
3. [Your employees](https://help.swapfiets.com/swapfiets-for-business?hsLang=en#your-employees)
# An employee already has a Swapfiets. Can we switch them to our account?
## Yes, and they keep the same bike. We move their subscription to your account on the 1st of the next month, with no gap in cover.
### How to arrange it
Email [business@swapfiets.com](mailto:business@swapfiets.com). Either you or your employee can send it, but it's worth agreeing who does, so it doesn't get missed.
We'd suggest asking your employees to email us themselves, since you won't necessarily know who already has a Swapfiets. Send us a list instead if you'd rather.
We'll need their name and the email address on their subscription, plus your company name.
### When it takes effect
Always on the **1st of the following month**. Their current month is already paid for, so we move everything over at the start of the next one.
Because the switch lands on a month boundary, there's nothing to split or pro-rate. Their subscription simply appears on your next invoice as a full month.
**Timing matters:** let us know before the end of the month and the switch happens on the 1st. If it reaches us after that, it'll be the month after.
### What changes for your employee
Their bike, their app, their repairs: all exactly the same.
Two things do change. You're invoiced for their subscription instead of them, and if they're contributing towards it, that comes off their salary from the same date. Their monthly price also becomes the business rate, which may differ from what they were paying.
### Worth mentioning when you launch
Anyone who already rides a Swapfiets is the easiest person to bring onto your scheme, since there's nothing for them to arrange and no bike to swap. Worth calling out in your launch message so they know it applies to them.
- [Getting Started with Swapfiets](https://help.swapfiets.com/getting-started-with-swapfiets?hsLang=en#main-content)
- [Signing up for Swapfiets](https://help.swapfiets.com/getting-started-with-swapfiets?hsLang=en#signing-up-for-swapfiets)
- [Receiving my bike](https://help.swapfiets.com/getting-started-with-swapfiets?hsLang=en#receiving-my-bike)
- [Our bikes & additions](https://help.swapfiets.com/getting-started-with-swapfiets?hsLang=en#our-bikes-additions)
- [Taking care of your bike](https://help.swapfiets.com/getting-started-with-swapfiets?hsLang=en#taking-care-of-your-bike)
- [Appointments & Repairs](https://help.swapfiets.com/appointments-repairs?hsLang=en#main-content)
- [Issues with my Swapfiets](https://help.swapfiets.com/appointments-repairs?hsLang=en#issues-with-my-swapfiets)
- [I have an appointment planned](https://help.swapfiets.com/appointments-repairs?hsLang=en#i-have-an-appointment-planned)
- [Other questions](https://help.swapfiets.com/appointments-repairs?hsLang=en#other-questions)
- [Subscription & Billing](https://help.swapfiets.com/subscription-billing?hsLang=en#main-content)
- [Surcharges and Payments](https://help.swapfiets.com/subscription-billing?hsLang=en#surcharges-and-payments)
- [Change my subscription](https://help.swapfiets.com/subscription-billing?hsLang=en#change-my-subscription)
- [My account](https://help.swapfiets.com/subscription-billing?hsLang=en#my-account)
- [Cancel my subscription](https://help.swapfiets.com/subscription-billing?hsLang=en#cancel-my-subscription)
- [Swapfiets locations & Customer Service](https://help.swapfiets.com/swapfiets-locations-customer-service?hsLang=en#main-content)
- [The Netherlands](https://help.swapfiets.com/swapfiets-locations-customer-service?hsLang=en#the-netherlands)
- [Belgium](https://help.swapfiets.com/swapfiets-locations-customer-service?hsLang=en#belgium)
- [Germany](https://help.swapfiets.com/swapfiets-locations-customer-service?hsLang=en#germany)
- [Denmark](https://help.swapfiets.com/swapfiets-locations-customer-service?hsLang=en#denmark)
- [France](https://help.swapfiets.com/swapfiets-locations-customer-service?hsLang=en#france)
- [United Kingdom](https://help.swapfiets.com/swapfiets-locations-customer-service?hsLang=en#united-kingdom)
- [Austria](https://help.swapfiets.com/swapfiets-locations-customer-service?hsLang=en#austria)
- [Spain](https://help.swapfiets.com/swapfiets-locations-customer-service?hsLang=en#spain)
- [Discounts & Promotions](https://help.swapfiets.com/discounts-promotions?hsLang=en#main-content)
- [Friends with benefits](https://help.swapfiets.com/discounts-promotions?hsLang=en#friends-with-benefits)
- [Swapfiets for Business](https://help.swapfiets.com/swapfiets-for-business?hsLang=en#main-content)
- [About Swapfiets for Business](https://help.swapfiets.com/swapfiets-for-business?hsLang=en#about-swapfiets-for-business)
- [Your company account](https://help.swapfiets.com/swapfiets-for-business?hsLang=en#your-company-account)
- [Your employees](https://help.swapfiets.com/swapfiets-for-business?hsLang=en#your-employees)
- [Invoices and payroll](https://help.swapfiets.com/swapfiets-for-business?hsLang=en#invoices-and-payroll)
- [Costs and tax, by country](https://help.swapfiets.com/swapfiets-for-business?hsLang=en#costs-and-tax-by-country)
[](https://swapfiets.nl/en-NL)
[Swapfiets](https://swapfiets.com) [App store](https://apps.apple.com/en/app/swapfiets/id1330923084) [Google Play](https://play.google.com/store/apps/details?id=com.swapfiets&hl=en&gl=US) [Terminate Contracts](https://help.swapfiets.com/cancellation-of-subscription?hsLang=en)
[Terms and conditions](https://swapfiets.nl/en-NL/terms)[Privacy](https://swapfiets.nl/en-NL/privacy) [Cookies](https://swapfiets.nl/en-NL/cookies) [Contact us](https://help.swapfiets.com/contact?hsLang=en)
Copyright © 2025, Swapfiets B.V.