If the Swapfiets is damaged, lost, or stolen, additional costs may apply for each bike.
In the event of damages other than what may be expected from normal use (such at the discretion of Swapfiets), or you are involved in an accident, Swapfiets reserves the right to claim the costs from the member.
Please make sure to contact Swapfiets within 24 hours when any of these situations occur.
Note: The surcharge will be added to the monthly fee and will be included with the next monthly direct debit payment.
Note: Depot collection in Belgium and Spain can be a higher price due to additional municipality fees.
Original subscription
| Euro € | British Pound £ | Danish Krone Kr. | |
| Lost bike, double lock (own risk) | €40.00 | £40.00 | 300.00 Kr. |
| Lost bike, single lock | €100.00 | £100.00 | 750.00 Kr. |
| Lost bike and key | €350.00 | £350.00 | 2625.00 Kr. |
| Lost key | €15.00 | £15.00 | 115.00 Kr. |
| Depot collection | €40.00 | £40.00 | 300.00 Kr. |
| Unjustified swap | €20.00 | £20.00 | 150.00 Kr. |
Deluxe subscription
| Euro € | British Pound £ | Danish Krone Kr. | |
| Lost bike, double lock (own risk) | €60.00 | £60.00 | 450.00 Kr. |
| Lost bike, single lock | €150.00 | £150.00 | 1125.00 Kr. |
| Lost bike and key | €450.00 | £450.00 | 3375.00 Kr. |
| Lost key | €15.00 | £15.00 | 115.00 Kr. |
| Depot collection | €40.00 | £40.00 | 300.00 Kr. |
| Unjustified swap | €20.00 | £20.00 | 150.00 Kr. |
Power 1 subscription
|
Euro € |
British Pound £ |
Danish Krone Kr. |
|
|
Lost bike, double lock (own risk) |
€160.00 |
£160.00 |
1200.00 Kr. |
|
Lost bike, single lock |
€260.00 |
N/A |
N/A |
|
Lost bike battery and key |
€1500.00 |
£1500.00 |
11250.00 Kr. |
|
Lost key |
€15.00 |
£15.00 |
115.00 Kr. |
|
Own risk battery |
€350.00 |
£350.00 |
2812.50 Kr. |
|
Depot collection |
€40.00 |
£40.00 |
300.00 Kr. |
|
Unjustified Swap |
€20.00 |
£20.00 |
150.00 Kr. |
|
Lost charger |
€65.00 |
£65.00 |
487.5 Kr. |
Power 7 subscription
| Euro € | British Pound £ | Danish Krone Kr. | |
| Lost bike, double lock (own risk) | €220.00 | £220.00 | 1650.00 Kr. |
| Lost bike, single lock | €320.00 | N/A | N/A |
| Lost bike, battery and key | €2000.00 | £2000.00 | 15000.00 Kr. |
| Lost key (per key) | €15.00 | £15.00 | 115.00 Kr. |
| Own risk battery | €500.00 | £500.00 | 3000.00 Kr. |
| Depot collection | €40.00 | £40.00 | 300.00 Kr. |
| Unjustified Swap | €20.00 | £20.00 | 150.00 Kr. |
| Lost charger | €65.00 | £65.00 | 487.5 Kr. |