Getting Started with Swapfiets
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      1. Service & Support
      2. Getting Started with Swapfiets

      Download the App!

      You can schedule an appointment via our app if your bike has been damaged or lost, if you've lost your key or want to see your membership and invoices.

      Google Play  App Store

      Plan an appointment yourself via our app when:

      • Your bike broke down
      • You lost your key
      • Your bike went missing
      • You're in search of a store or your invoices
      • You want to cancel your membership

      Reach out to us when you:

      • Are moving
      • Want to hand in your bike (store only)
      • Would like to have another bike type
      • Learn more about your payments