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How to download and use the Swapfiets app

Get total control over your Swapfiets subscription right from your phone. Download our app to easily schedule repairs, manage your invoices, update your payment details, or even report a stolen bike. We’re here to help you stay rolling, so dive in and see how easy managing your ride can be!

You can find and download our official app directly via the Google Play Store or the iOS App Store.

Google Play  App Store

What you can do in the app

  • Schedule an appointment for repairs or if your bike is lost.
  • Request a new key.
  • Cancel your membership.
  • Upgrade to a different bike type.
  • Manage invoices and subscription details.
  • Update your payment information.

Read our step-by-step guide on how to book an appointment in the app.

Managing your billing, referrals, and city moves

  • Check invoices and change payment methods
  • Share referral codes and redeem vouchers
  • Report a stolen bike
  • Arrange a relocation


Navigating the app interface
Need help downloading the app or looking for something specific? Feel free to contact our support team – we’re happy to assist!

 

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