Investigate unexpected costs
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      3. Investigate unexpected costs

      Other reasons for higher costs

      Other reasons might be an extra fee for cross-border transactions or recent plan changes.

      There are a few other reasons you may be seeing a charge that is more than you expected.

      Fees: In some countries, card companies may charge an extra fee for cross-border transactions. Some countries may change the currency even though we charge in local currency. 

      Plan changes: If you or someone in your household recently changed your subscription, think of cancelling, changing bike- or subscription type, your invoice will reflect the changes.