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Swapfiets
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Repairs & Service
Getting Started with Swapfiets
Signing up for Swapfiets
Receiving my bike
Our bikes & additions
Taking care of your bike
Repairs & Service
My bike is broken
I have an appointment planned
Other questions
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Update personal information
Change my subscription
Your Swapfiets service charges
Investigate unexpected costs
Resolving payment issues
Canceling your subscription
Locations & Service Hours
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United Kingdom
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Discounts & Promotions
Friends with benefits
Belgium
The Netherlands
Swapfiets for Business
Tax and fiscal information
Company sign-up
Employee on/off-boarding
Working at Swapfiets
Back to home
Help Center
Repairs & Service
Getting Started with Swapfiets
Signing up for Swapfiets
Receiving my bike
Our bikes & additions
Taking care of your bike
Repairs & Service
My bike is broken
I have an appointment planned
Other questions
Membership & Billing
Update personal information
Change my subscription
Your Swapfiets service charges
Investigate unexpected costs
Resolving payment issues
Canceling your subscription
Locations & Service Hours
Austria
Belgium
Denmark
France
Germany
The Netherlands
United Kingdom
Spain
Discounts & Promotions
Friends with benefits
Belgium
The Netherlands
Swapfiets for Business
Tax and fiscal information
Company sign-up
Employee on/off-boarding
Working at Swapfiets
Repairs & Service
Information about several service requests
My bike is broken
How do I get an appointment for my bike?
How do I get a replacement key?
Can I visit the store without an appointment?
What does my appointment look like?
I have an appointment planned
Can I cancel or change my appointment?
My appointment got cancelled, what should I do now?
What to do if your appointment on location is delayed and you haven't been notified
Other questions
What do I do if my bike is lost or stolen?
I am moving to a different city
Where can I find the framenumber of my bike?
I have seen a Swapfiets for sale. Is that possible?
I have found a Swapfiets. What should I do?
I was involved in an accident, what should I do?
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