How do I get an appointment for my bike?

If your bike is broken, missing or something else is wrong with your bike, schedule an appointment in the Swapfiets App.

Plan your appointment in the App!

Plan an appointment yourself via our app when:

Reach out to us when you:

  • Your bike broke down
  • Your key is lost
  • Your key is lost
  • Your bike went missing
  • You're in search of a store or your invoices
  • You want to cancel your membership
  • Are moving
  • Want to hand in your bike (store only)
  • Would like to have another bike type
  • Learn more about your payments