How do I get an appointment for my bike?

If your bike is broken the fastest way to get an appointment is to plan via our App.

Plan an appointment yourself via our app when:

Reach out to us when you:

  • Your bike broke down
  • Your key is lost
  • Your key is lost
  • Your bike went missing
  • You're in search of a store or your invoices
  • You want to cancel your membership
  • Are moving
  • Want to hand in your bike (store only)
  • Would like to have another bike type
  • Learn more about your payments

Want to contact us another way? click here