Can I visit a Swapfiets store without an appointment?
Walk-ins are always welcome, but we strongly recommend booking an appointment in the Swapfiets app before you stop by.
Why we recommend booking an appointment
When you book an appointment in advance, you get a few great benefits:
- Guaranteed time slot: We will be ready to assist you right when you arrive.
- Bike availability: We ensure a working replacement bike is ready for you.
What happens if you walk in without an appointment?
If you visit us without booking first:
- You may need to wait while we help members who have scheduled appointments.
- If the store is busy or running low on bikes, we may ask you to schedule an appointment for another day or time.
Find your nearest Swapfiets store
Want to visit us or check store opening hours? Use our Swapfiets Store Finder to find your nearest location.