- Service & Support
- Getting Started with Swapfiets
- Receiving my bike
What do I need to receive the bike?
Identification, bank details, proof of living address and (if you're a student), student ID.
To complete your registration and in order to receive your Swapfiets, we need to see the following information:
- Identification (passport, driver license, identity card)
- Your credit card or bank card.
- Proof of living address
- If you applied for a student subscription, we would also like to see your student pass.
Good to know: if someone else is paying for your subscription, they need to be present at the First Delivery.