I received a surcharge

Extra costs may apply if the bike sustains damage or excessive wear and tear beyond what's considered normal use.

Extra costs may apply if the bike sustains damage or excessive wear and tear beyond what's considered normal use. This is also in the case of a missing bike, key or battery.

These extra costs are charged, together with the monthly fee, and are also mentioned on the invoice. To find out our possible charges, look at our overview of possible costs.

In case you received a surcharge it will be charged in the upcoming month.