Why have I not been contacted yet?

When we've received your order, and you have decided to get the bike delivered, you received an email to provide us with delivery details.

When we've received your order, and you have decided to get the bike delivered, you received an email to provide us with:

  • Date and times that you are available
  • The delivery address
  • Your date-of-birth as confirmation

Did you not receive a confirmation from us? Please contact our support team to sort things out.