Resolving payment issues
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      3. Resolving payment issues

      I have not received my refund

      If you have requested a refund and it has been confirmed, you should receive payment within 2 weeks on the payment method associated with your account.

      If you have requested a refund and it has been confirmed by our support team, you should receive payment within 2 weeks on the payment method associated with your account.

      If you haven't received the refund after 2 weeks, please contact our support team. We will do our best to process the refund as soon as possible.