Complete the registration process online, and we'll get you on your bike as soon as possible!
It's great to hear that you want to start using Swapfiets, and welcome on board! Please read below for the steps to sign up. You can also follow these steps if you want to re-register.
How it works:
- Visit our website and select your country and language
- Select your city to see which bikes are available
Also, check out our service area map below to see if we operate in your area. You can find more information on our service area in this article - Select your preferred bike
Decide which bike is right for you, such as our powerful e-Bikes or our classic Deluxe or Original. Is your preferred bike not available in your area? Click on 'notify me' and you will receive an email when the product is available for you. No notify me button? We temporarily stopped taking new customers for this product in the region. Please keep an eye on the website. - Choose your membership
Select the ideal membership for you: flexible or loyal - Super fast delivery
Select a fast pickup at our Swapstore or opt for free at-home delivery. You will be able to schedule an appointment directly if you are picking up the bike in the store. For home delivery in The Netherlands, Belgium and the UK, you will also be able to schedule a date and timeframe. In our other cities you will be receiving a mail to schedule your delivery. Go to this article to find more information on receiving your bike.
Note: You cannot choose the colour of your bike, but you can personalise it with our free bumper stickers.
Sign up as a family
Wow, a whole Swapfiets family! To achieve this it is necessary for everyone to make their own account. This way, every bike is connected to the right person. It is possible for one person to pay for all of the bikes.
I have an administrator for my finances, how can I subscribe for Swapfiets?
If you have an administrator for your finances, and therefore cannot fulfil payments yourself, special terms & conditions apply. Please let your administrator contact us. Together we will complete your registration.
Note: Unfortunately, it's not possible to register without a valid home address.
Encountering any issues signing up? Contact our helpdesk, we are more than happy to help you out.