A map of our service area and what to do if you're outside of it.
When we talk about our service area, we mean the entire area in which Swapfiets operates. In this area, we deliver, repair, and are able to swap your bike.
Below you can find our service area map. If you zoom in your will be able to see exactly till where our service area reaches.
In some cases, our service area may not cover the entire city due to new expansions or city size. We're continually working to expand our coverage.
What does it mean to live within a service area?
If you live inside of one our service areas we are able to deliver your Swapfiets to your house. We can also come over if you need a repair or need to swap your bike for another one. There is also the option to drop by one of our stores or schedule an appointment.
What consequences will it bring if I live outside of the service area?
You can still enjoy your Swapfiets if you don’t live inside of our service areas, but we can’t come to your house for delivery, repairs, or swaps for example. However, you can always drop by our store if needed. And, we can always make an appointment near the boundaries of our service area at your location of choice.
Does this mean the promised service is only available if I live in a service area?
That’s partly true. If you don’t live in one of our service areas, we can’t come to your house to hand over your Swapfiets or fix your bike. You can always book an appointment at a location chosen by you that falls within our service area. This way, you will still get the service you need.