We offer a flexible and a loyal membership. For both subscriptions, there is a notice period of one month.
Wondering what kind of subscriptions we offer? Please find all the details below.
For most of the countries we operate in, we offer two kinds of subscriptions:
Flexible subscription:
- Monthly subscription that can be terminated on a monthly basis
- One-month notice period
- One-off sign-up fee (these costs are specified during the registration), which will be charged together with the first monthly payment
Loyal 6 month subscription:
- 6-month subscription
- After 6 months, your subscription can be cancelled monthly after a one-month notice period.
- No sign-up fee
In Germany, the U.K. and France, we offer three kinds of subscriptions:
Flexible subscription:
- Monthly subscription that can be terminated on a monthly basis
- One-month notice period
- One-off sign-up fee (these costs are specified during the registration), which will be charged together with the first monthly payment
Loyal 6 month subscription:
- 6-month subscription
- After 6 months, your subscription can be cancelled monthly after a one-month notice period.
- A lower monthly price than the flexible subscription
- One-off sign-up fee (these costs are specified during the registration), which will be charged together with the first monthly payment
Loyal 12 month subscription*:
- 12-month subscription
- After 12 months, your subscription can be cancelled monthly after a one-month notice period.
- The lowest monthly price
- One-off sign-up fee (these costs are specified during the registration), which will be charged together with the first monthly payment
*used to be available in Denmark & Belgium between Mar - Jun '24
Other subscriptions
Commercial Rider subscription:
- For riders using the bike commercially for deliveries, a Commercial Rider subscription is available.
- Not working in delivery services anymore? We can switch you back to a regular subscription. Feel free to contact us for more information.
- No maximum mileage and a specially designed bike for delivery use in Belgium, Berlin & Vienna
Note: Because of the notice period, a subscription must be used for at least one month. If you want to use it for a short period, make sure you pick a subscription that you can cancel monthly.