I have an appointment planned
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      1. Help Center
      2. Repairs & Service
      3. I have an appointment planned

      My appointment was cancelled. What now?

      If you already have a bike in possession, you are able to schedule a new appointment via the App.

      If you received a note from us that your appointment has been cancelled and you already have a bike in possession, you are able to schedule a new appointment via the App.

      In case you have not received the bike yet please contact us to rearrange your appointment.