Add Full Theft Coverage to your Swapfiets subscription from just €3.90/month and enjoy peace of mind on every ride.
What is Full Theft Coverage?
Full Theft Coverage is an optional add-on to your subscription that prevents additional surcharges in case your bike is stolen.
What's included?
⚠️Please note: Full Theft Coverage only applies when your bike is double-locked, you still have your keys and the battery is removed (for e-Bikes).
Pricing
Add Full Theft Coverage to your subscription for:
- €3.90 / 30 kr / £ 3.90 per month for pedal bikes
- €9.90/ 80 kr / £9.90 per month for e-Bikes
*These costs are in addition to your regular subscription fee. Want to know when a surcharge might apply? Here’s a full overview of extra costs.
How to add full theft coverage
Already a Swapfiets Member?
Visit your local Swapfiets store with your bike, and our team will add Full Theft Coverage to your subscription on the spot.
New to Swapfiets?
Sign up for a subscription, and during your pick-up appointment, our team will offer to add Full Theft Coverage.
Full Theft Coverage is not available in Brussels.
Modifying Full Theft Coverage
Adding/cancelling coverage
You can add or cancel Full Theft Coverage at any time by contacting our customer service. The notice period is one month. If you remove coverage, any excess amount paid will be adjusted on your next invoice.
Theft coverage can only be applied if all open invoices up to the moment of the bike being reported as stolen have been settled. That means that whenever your bike got stolen and you have theft coverage within your subscription, you first need to pay all open invoices to then be able to claim the theft coverage.
Billing
If you add coverage mid-month, the first payment will occur at the beginning of the next month along with your regular subscription fee. You'll also be charged for the days of the previous month.
Full Theft Coverage in other cities
Your Full Theft Coverage remains valid if you use your bike in another city. However, please note that service availability may vary depending on the city.